We offer one makeup class per month which must be used during the current month of enrollment. Tokens are auto generated 1 hour after your scheduled class ends. Make ups cannot be accumulated or carried over to future months.

If a reschedule is needed, advance notice must be given before the scheduled make up class. Missed makeup classes cannot be rescheduled.

All requests must be done via email, in person at the skate counter, through the online Parent Portal, or the iClassPro App.

Make ups are subject to availability in classes.

1. Log into your iClassPro Parent Portal

2. Click on "Account"

3. Click on the student you wish to transfer

4. Click "Makeups"

5. Select the token you'd like to use by clicking "Redeem Token"

6. Select the class you'd like to use your makeup token for.

7. Submit the token

Nope! All holidays are scheduled under "block out" dates and you are not charged for holidays

1. Log into your iClassPro Parent Portal

2. Click on "Account"

3. Click on the student you wish to transfer

4. Click "Enrollments"

5. "Transfer Enrollment"

6. Select the class you'd like to transfer to

7. Submit the request
   

All transfer requests take 24-48 hours to approve

We recommend that everyone goes through our level 1 "Intro Class". This class is slow pace and goes over all basic skills to get you on your feet and rolling!

Intro, Beginner and Adult classes include skate rental free of cost!!

No, we do not offer trial classes

Yes, we offer a 10% discount for siblings and parents enrolled in the class membership simultaneously. All discounts are attached on the final payment screen on the portal. Example: 2 kids -- 20% discount is applied to second student enrolled (10% for first student, 10% for second student) 3 kids -- 20% discount is applied to second student enrolled (10% for first student, 10% for second student) and 10% applied to third enrollment.

Once charges goes through, all sales are final. In the event of an emergency, injury, or illness, please contact us through e-mail.

Please send us an e-mail (info@aprollerskating.com) to inform us that you would like to stop your enrollment.

You must notify us no later than 1 week prior to your last class.

Each level is built off the fundamentals learned in previous levels and each skater progresses at their own pace. It normally takes 2-3 months to pass a level for ages 5+ and 4-6 months for ages 3-5. Your coach will let you know when it is time for the skater to move to the next level.

We recommend wearing comfortable athletic clothes to allow for the skater to move freely. No jeans, skirts or dresses please. There is no need to buy skates. Rental skates are included with your membership for class. Socks are required to use our rental skates. If you/your skater forgot to wear socks, we have some available for purchase at the skate rental counter for $2.

Please arrive 15 minutes before your scheduled class time in order to allow time to check-in, use the restroom, get a drink and put on the skates!

Once your Skater is done with their class, all Skates must be returned to the Skate Rental Counter. We do not have practice before or after a class because we have classes back to back. If you/your skater would like additional practice, please bring them to our Open Skate session.

For safety reasons and to ensure that your equipment is suitable for the skills we teach, we do not allow outside skates in our classes. However, we offer skate rental for free in our levels 1-3 and our adult class. Once your Skater is done with their class, all Skates must be returned to the Skate Rental Counter.

We do not have practice before or after a class because we have classes back to back.

If you/your skater would like additional practice, please bring them to our Open Skate session

All skate orders take 2 weeks - 2 months to arrive depending on the time of year.

We order the skate slightly bigger to allow room for growth. Each skate will last 6 - 12 months depending on the growth of the skater. Basic wear and tear on the skate is normal and you should not have to replace anything for at least 6 - 12 months. Ordering a skate too big can increase the chance of injury to the skater.

You were charged this amount because this current month had five weeks of classes and we bill according to that. Each class per program costs the following:

• $20 for Intro - Advance

• $20 for Adult

• $30 for RSE

Each price is then multiplied by 5.